Call Center Advisors

Your time is valuable. Once we learn your needs, we will help you find the best outsourcing partner.

Inbound

  • Receive inbound calls from current and prospective customers
  • Answer questions about product details, company details, or account issues
  • Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
Read More

Outbound

  • Cross-selling & upselling
  • Product & service promotion
  • Outbound lead generation and sales
  • Order processing and fulfillment
  • Post-sale follow-up services
  • Retail, renewal and loyalty programs
Read More

Answering Services

  • 24/7 Availability
  • After Hours Answering Services
  • Call Overflow
  • Appointment Scheduling
  • Multilingual Capability
  • Call Forwarding
Read More

About Us

Secure the right outsourcing partner. Our experienced team will help.

Canna Call Center was founded by Josh Ludin, who comes from a background of domestic and international call center development and management.  Finding the right outsourcing partner is difficult, and statistics show that over 60% of outsourced vendor contracts are not renewed as a result of poor relationships.


Rather than spending time vetting through dozens of vendors, The Canna Call Center team will spend time understanding your needs in detail, and helping you select the best outsourcing vendor for your campaign.


Our goal is to help you establish a relationship that will last.  We work with quality vendors worldwide to ensure your campaign will be a success.  And the best part is our services are completely service-fee free.

No Fees

No Fees

You will receive the benefit of our services completely free. We are compensated by our call center partners when relationships are successful.

Save Time

Save Time

We have vetted through hundreds of outsourcing partners to build our network of trusted vendors. You will only be introduced to quality vendors that we know will fit your campaign.

Best Fit

Best Fit

Over 95% of our recommended vendors are selected by our clients. You can trust that we will carefully analyze your campaign to find the ideal partner.

Leadership Team

Our industry experience allows your team to benefit from a more efficient method of selecting an outsourced partner

Josh Ludin

President
Josh's career in the call center industry started in 2009 as an outbound call center agent, qualifying leads for an insurance company.  As many do in the industry,...

Ali Kitenplon

Project Manager
Ali is uniquely talented at identifying opportunities, and potential growth areas for clients.  Her ability to break down campaign needs, understand sales and service objectives, and compile a...

Mike Horton

Business Development Coordinator
Mike has his finger on the pulse of the call center landscape, and understands how to identify industries in need of outsourcing assistance.  This ability allows Canna Call...